Cobbtree
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Cobbtree features

One system. Every working part.

Explore the tools that take a client from finding you to paying, returning and becoming part of a healthier business.

Booking and diary

A diary that only offers work you can actually take.

Cobbtree joins service rules, team skills, working hours and availability before a client ever sees a time.

  • Online bookingClients choose a genuine live slot from your website or Cobbtree profile.
  • Multi-service visitsSeveral services travel through booking and checkout as one joined-up visit.
  • Team and resource rulesOnly suitable professionals, rooms and equipment are offered.
  • Processing timeHold the chair where needed without blocking the professional unnecessarily.
  • WaitlistKeep demand when the diary is full and fill a gap when one appears.
  • Deposits and policiesCollect money or save a card under the cancellation policy the client accepts.
Cobbtree diary showing a working day across four team members

Clients and communication

The person, the appointment and the conversation stay together.

Every completed visit makes the next one easier for the client and more informed for the team.

  • Client historyAppointments, spend, cancellations and preferences remain on one record.
  • Consultation formsCollect the information and consent needed before the appointment.
  • Notes and visit contextGive the next professional the history they need before the client sits down.
  • Appointment messagesQuestions and replies remain connected to the booking.
  • Email remindersTransactional booking emails are included.
  • Verified reviewsOnly clients connected to a completed visit can review the experience.

Checkout and payments

Finish the appointment where it started.

The appointment becomes the sale, so the till, client record and reporting agree without retyping the work.

  • Point of saleServices, retail and discounts sit on one ticket.
  • Cobbtree TerminalTake a card on a configured reader at the desk.
  • Tap to Pay on iPhoneAccept a contactless card or wallet without separate hardware.
  • Cash and split paymentsRecord the way the client actually pays.
  • Tips, receipts and refundsKeep the complete payment trail with the sale.
  • Stripe payoutsTakings move through the business's own Stripe account.

Team and operations

Everyone sees what they need, without seeing everything.

Keep access, working time and pay information clear as the team grows.

  • Role permissionsControl which parts of the business each role can view and change.
  • PIN switchingMove quickly between team members on a shared front-desk device.
  • Working hoursSet regular hours, breaks, leave and location-specific availability.
  • Commission rulesStore the agreed service and retail earning rules.
  • Pay overviewCalculate estimates and export the information needed for payroll.
  • Cash-upReconcile the working day against recorded sales and payment methods.
Cobbtree team PIN switching on iPad

Website, marketing and loyalty

Give clients a reason to find you and another to return.

Your included website, public profile, offers and retention tools all draw from the same services, team and diary.

  • Your website is includedChoose from four preset designs on a free Cobbtree subdomain. Services, team, prices and live booking update from your account. Using your own domain is an optional yearly add-on.
  • Marketplace profileShow the business, team, work and bookable times to local clients.
  • OffersCreate a clear reason to try a service or fill selected availability.
  • LoyaltyRun points, stamps and tiers independently or together.
  • Apple Wallet membership cardClients can add their Cobbtree membership card to Apple Wallet and keep it ready on their iPhone.
  • Gift cards, packages and membershipsSell future visits and recurring value without a separate system.

Inventory and retail

The stock number changes when the product moves.

Retail at the till connects to the catalogue, suppliers and stock held at each location.

  • Product catalogueKeep prices, barcodes, brands and sale information organised.
  • Stock by locationSee what is available where it is actually held.
  • SuppliersKeep ordering information with the products it supplies.
  • Stock countsReconcile what is on the shelf with the system.
  • TransfersMove stock between locations with a recorded trail.
  • Retail checkoutAdd products to the same sale as the appointment.
Cobbtree retail and receipt experience

Reporting

See the day, the team and the money from the same records.

Reports use the appointments and sales already inside Cobbtree, so owners can act without rebuilding the numbers.

  • Sales and financeUnderstand revenue, payment methods, tax and refunds.
  • AppointmentsSee utilisation, cancellations, no-shows and booking patterns.
  • Team performanceReview work and sales by professional without manual spreadsheets.
  • Client behaviourUnderstand retention, frequency and lifetime value.
  • InventoryTrack retail movement and stock value.
  • Saved report libraryShortlist the reports used to run the business.

Multi-location

One business, even when it has more than one front door.

Keep locations distinct where they need to be and connected where the owner needs the whole picture.

  • Location diariesRun separate working days without separating the business.
  • Cross-location teamLet professionals work where they are scheduled.
  • Location stockHold and transfer inventory against the correct site.
  • Location reportingView one location or combine performance across the business.
  • Shared client recordsRecognise the client when they visit another location.
  • Connected public pagesHelp clients choose the right location and book its live diary.

Apple Wallet

Their membership card. Always in reach.

Clients can add their Cobbtree membership card to Apple Wallet in a few taps, then keep their loyalty details ready on the iPhone they already carry.

  • No separate loyalty app to find at the till
  • A familiar, polished experience for every member
  • Included as part of Cobbtree's loyalty tools

One complete system

Every feature included in one complete system, starting at £14.49