A set booked into an infill gap
A BIAB is not a 45-minute infill. If the diary treats them as the same length, the afternoon slips and the gel is still wet.
What runs a nail diary late
Shape and shade that live in someone's head
The client says 'the same as last time'. If the last set is not on the record, the tech is reconstructing it from memory.
An empty Saturday set
A full set is the chair for a long stretch. A no-show does not leave a useful gap. It leaves a hole.
How Cobbtree holds the chair
Each service has its own length
An infill, a gel set and a BIAB take the time you set. The next client cannot book over wet gel.
Last set on the client
Shape, shade and notes from the last visit sit on the record, so the tech is not asking the client to remember a photo.
A deposit on the longer work
Take a deposit when they book a set. If they cancel inside your notice window, the policy they accepted is the one that applies.
Pay, then book the next infill
Pay in full online or at the desk, card or Tap to Pay. The next infill comes off the same diary, against the same tech, before they leave.
Every feature on every plan.
One, Studio and Max include the same tools. The plans differ by team size, locations and the SMS included, not by which features you can switch on.
Online booking
Clients book a time that is actually free, from your website or your Cobbtree profile.
Diary and team rules
Only people who do that service are offered, for the length you set, including processing time.
Deposits
Take a deposit, or save a card, under the cancellation policy the client accepts.
Pay in full or at the till
Take the money when they book, or at the chair. Cash, card and a split sit on one ticket.
Reminders
Booking emails go out with the appointment. SMS uses the texts included on your plan.
Website
Four designs: Atelier, Editorial, Studio and Social, on a Cobbtree address. Your own domain is an optional yearly add-on.
Marketplace profile
Photos, the team, services and live times, so a new client can book without a message.
Offers
A set price, or a gap you want filled, shown where clients already book.
Loyalty
Points, stamps and tiers, on their own or together, on the same client record as the visit.
Apple Wallet card
Clients add their membership card to Apple Wallet and open it on the iPhone they already carry.
Gift cards, packages and memberships
Sell a future visit or a monthly plan. The balance and the renewal sit with the client.
Tap to Pay
Take a contactless card on iPhone. A desk reader is there when you want one.
Inventory
Retail goes on the same ticket as the appointment. Stock moves when it is sold.
Reporting
Sales, appointments, the team and stock, from the bookings and payments you already took.
Multi-location
A diary and stock per site, one client record, and a report for the whole business.
Pricing.
A monthly plan, ex VAT. No setup fee. 30 days free, no card needed.
- One$19a month, ex VAT
- Studio$32a month, ex VAT
- Max$66a month, ex VAT