Legal Centre

For everyone

• Terms of Use

  Rules for using Cobbtree websites, web apps and mobile apps, including accounts, acceptable use and intellectual property.

• Privacy Notice

  How COZQ Limited uses personal information for customers, staff and business users.

• Cookie Notice

  Cookies and similar storage Cobbtree uses, and how to manage optional storage.

• Payments Terms

  How Stripe, connected accounts, SaaS billing, refunds and disputes work on Cobbtree.

• Gift Card Terms

  Rules for gift cards issued by participating businesses through Cobbtree.

• Review Policy

  Who can leave a review, how verified visits work, and how we handle fake or abusive reviews.

For customers

If you book or buy from a salon, barber, clinic or similar business through Cobbtree, start with the Customer Terms and Privacy Notice.

• Customer Terms

  How booking, paying and reviewing independent businesses works, and who your contract for the appointment is with.

For businesses

If you subscribe to Cobbtree to run your business, the Business Terms and Data Processing Addendum are the principal documents.

• Business Terms

  The principal agreement for salons and other appointment businesses that subscribe to Cobbtree.

• Data Processing Addendum

  UK GDPR Article 28 terms for personal data a business stores in Cobbtree.

• Hardware Terms

  Buying card readers and related payment hardware from Cobbtree.